The Concept Of People Management

Chapter 6 The Concept Of People Management

 

Introduction

 

‘People management’ is increasingly being used as an alternative to ‘human resource management’. But it is not a synonym; it should not simply be a change to a more acceptable name. A philosophy of people management is required, based on the principle that employees should be regarded as people rather than as exploitable resources. Rawls (1973: 183) wrote that: ‘We must treat persons solely as ends and not in any way as means.’ Employee wellbeing is important. Evidence produced by Peccei (2004), PricewaterhouseCoopers (2008), Guest (2017) and Krekel et al (2019) of the Saïd Business School has shown conclusively that attention to wellbeing has a major impact on organizational performance as a result of improvements to the employee experience and higher levels of engagement, motivation and job satisfaction.

 

A people management system that embraces the principle stated above will cover the same areas as an HRM system but will apply them differently.

 

People Management Defined

People management adopts a multi-stakeholder approach to managing the employment relationship. This recognizes the need to satisfy the interests of the owners (the shareholders) of a business or the requirements of those responsible for the operation of a public or voluntary sector organization. It also recognizes the interests of the management of the organization and the organization’s responsibilities to its suppliers and the public at large (the community). Equally, however, it recognizes the interests of the people the organization employs and acts accordingly. People are not simply treated as resources – commodities or disposable factors of production who exist to be exploited at the behest of the owners and management. People management aims to achieve a balance between the needs of employees and those of the other stakeholders. It pursues employment policies that are socially legitimate and produce benefits for both employees and employers. It avoids the temptation to look upwards and focus on the strategic (business) aims of the organization at the expense of the wellbeing of the people in the organization. It is concerned with the employee experience – everything that people encounter, observe and feel during the course of the employment from its beginning and onwards. Managing the employee experience is a ‘bottom up’ rather than a ‘top down’ process. The starting point is to gain understanding of how employees perceive their experience of working in the organization and, from that analysis, identify what needs to be done to deal with any issues and enhance that

experience.

 

Comparison between HRM and people management

A comparison of the characteristics of HM with those of people management is given in table 6.1

 

Strategic HRM Strategic People Management
Focus on strategic fit (vertical and horizontal integration) but the stress is largely on vertical fit- SHRM as a means of furthering the interests of the business and its owners (shareholders). Recognizes the importance of strategic fit but the emphasis is on a multistakeholder approach furthering the interests of the people working in the business as well as well as its owners.
See performance mainly in terms of financial results. Tendency to put profits before people. Sees performance not only in financial terms but also as the capacity of the business to meet the needs of all its stakeholders, including the community.
Takes the laudable but somewhat unrealistic view that it is not only desirable but also feasible to develop and apply an interconnected set of overarching and comprehensive HR strategies that holistically drive business performance. The focus is on a more realistic approach to the development and implementation of people strategies that work. It is these people strategies that count- abstract analyses of the meaning and implications of strategic HRM are immaterial.
The idea of strategic HM implies that organizations will have something one might recognize as an HR strategy, probably in the form of a written and a formally agreed document. This is assumed to be “aligned” in linear fashion with and driven by a formal business strategy; and it in turn translates the people aspects of that business strategy into some kind of plan for action on the people aspects of the business’ Institute for Employment Studies (Brown

et al, 2019: 43)

What we have seen in the case studies is something that, in today’s more unpredictable and fast changing environments, is more complex, layered, adaptive, interactional and multidirectional’ Institute for Employ ment Studies (Brown et al, 2019:43) The IES has produced a model of strategic people management that represents this complexity (see Figure 6.1).
The most important underpinning theory is the resource-based view. This is supported by human capital theory. Both these treat people as factors of production, which means that, potentially, they are there to be exploited. The most important underpinning theories are behavioural theory and AMO theory. Both of these adopt a humanistic point of view.
Performance is seen in financial terms, the aim being to increase shareholder value. Performance is seen in broader terms as success in meeting the needs of all stakeholders employees as well shareholders, also suppliers and the community

 

The conceptual focus on such things as the desirability of strategic fit distracts from the need to develop HR strategies that work.

 

The focus is more on the practicality of people strategies what needs to be done to achieve effective implementation.

 

 

The five strategic pillars are shown in Figure 6.1.

 

Figure 6.1 A model of strategic people management.

Diagram  Description automatically generated

 

 

Figure 6.1 details

The people management strategy includes the following:

 

· People management strategy:

· Priorities

· Strategic workforce plan, includes umbers, skills and competencies

· Work plan for HR function

· Annual HR operating plan slash budget

 

Pillars

· Business strategy; includes key planks of business model and strategie business capabilities and priorities

· Key employment issues; Includes labour market, legislation, and soelo/politjeal pressures

· Employer purpose, values and culture

· Long(er) term business plan

· Shorter term slash operational business plans and budgets

Policies

· HR and people management practice

· HR process and services

 

Underpinning capabilities

· Senior leaders and HR work together on strategic people issues

· Professional and business capabilities of HR

· People management and capability in the line

· HR metrics and information systems.

 

Conclusion

The concept of strategic people management is built on the ideas contained

in the concept of strategic HM. But it provides a broader view of the ways in which employees should be treated. The differences between these approaches were outlined in Table 6.1. The main precepts of strategic people management are the needs for strategic fit, a multi-stakeholder approach and, as Walton (1974) proposed some time ago (although just as relevant today), the development of human capacities, growth and security, social integration,rights and representation, the social relevance of work, a safe and healthy working environment, work-life balance and adequate and fair rewards. But a fundamental characteristic of strategic people management is that it is about adopting a pragmatic approach to both the development and implementation of people strategies.

 

 

 

 

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Will anyone find out that I used your services?

We have a privacy and confidentiality policy that guides our work. We NEVER share any customer information with third parties. Noone will ever know that you used our assignment help services. It’s only between you and us. We are bound by our policies to protect the customer’s identity and information. All your information, such as your names, phone number, email, order information, and so on, are protected. We have robust security systems that ensure that your data is protected. Hacking our systems is close to impossible, and it has never happened.

How our Assignment  Help Service Works

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The Concept Of People Management

Chapter 6 The Concept Of People Management

 

Introduction

 

‘People management’ is increasingly being used as an alternative to ‘human resource management’. But it is not a synonym; it should not simply be a change to a more acceptable name. A philosophy of people management is required, based on the principle that employees should be regarded as people rather than as exploitable resources. Rawls (1973: 183) wrote that: ‘We must treat persons solely as ends and not in any way as means.’ Employee wellbeing is important. Evidence produced by Peccei (2004), PricewaterhouseCoopers (2008), Guest (2017) and Krekel et al (2019) of the Saïd Business School has shown conclusively that attention to wellbeing has a major impact on organizational performance as a result of improvements to the employee experience and higher levels of engagement, motivation and job satisfaction.

 

A people management system that embraces the principle stated above will cover the same areas as an HRM system but will apply them differently.

 

People Management Defined

People management adopts a multi-stakeholder approach to managing the employment relationship. This recognizes the need to satisfy the interests of the owners (the shareholders) of a business or the requirements of those responsible for the operation of a public or voluntary sector organization. It also recognizes the interests of the management of the organization and the organization’s responsibilities to its suppliers and the public at large (the community). Equally, however, it recognizes the interests of the people the organization employs and acts accordingly. People are not simply treated as resources – commodities or disposable factors of production who exist to be exploited at the behest of the owners and management. People management aims to achieve a balance between the needs of employees and those of the other stakeholders. It pursues employment policies that are socially legitimate and produce benefits for both employees and employers. It avoids the temptation to look upwards and focus on the strategic (business) aims of the organization at the expense of the wellbeing of the people in the organization. It is concerned with the employee experience – everything that people encounter, observe and feel during the course of the employment from its beginning and onwards. Managing the employee experience is a ‘bottom up’ rather than a ‘top down’ process. The starting point is to gain understanding of how employees perceive their experience of working in the organization and, from that analysis, identify what needs to be done to deal with any issues and enhance that

experience.

 

Comparison between HRM and people management

A comparison of the characteristics of HM with those of people management is given in table 6.1

 

Strategic HRM Strategic People Management
Focus on strategic fit (vertical and horizontal integration) but the stress is largely on vertical fit- SHRM as a means of furthering the interests of the business and its owners (shareholders). Recognizes the importance of strategic fit but the emphasis is on a multistakeholder approach furthering the interests of the people working in the business as well as well as its owners.
See performance mainly in terms of financial results. Tendency to put profits before people. Sees performance not only in financial terms but also as the capacity of the business to meet the needs of all its stakeholders, including the community.
Takes the laudable but somewhat unrealistic view that it is not only desirable but also feasible to develop and apply an interconnected set of overarching and comprehensive HR strategies that holistically drive business performance. The focus is on a more realistic approach to the development and implementation of people strategies that work. It is these people strategies that count- abstract analyses of the meaning and implications of strategic HRM are immaterial.
The idea of strategic HM implies that organizations will have something one might recognize as an HR strategy, probably in the form of a written and a formally agreed document. This is assumed to be “aligned” in linear fashion with and driven by a formal business strategy; and it in turn translates the people aspects of that business strategy into some kind of plan for action on the people aspects of the business’ Institute for Employment Studies (Brown

et al, 2019: 43)

What we have seen in the case studies is something that, in today’s more unpredictable and fast changing environments, is more complex, layered, adaptive, interactional and multidirectional’ Institute for Employ ment Studies (Brown et al, 2019:43) The IES has produced a model of strategic people management that represents this complexity (see Figure 6.1).
The most important underpinning theory is the resource-based view. This is supported by human capital theory. Both these treat people as factors of production, which means that, potentially, they are there to be exploited. The most important underpinning theories are behavioural theory and AMO theory. Both of these adopt a humanistic point of view.
Performance is seen in financial terms, the aim being to increase shareholder value. Performance is seen in broader terms as success in meeting the needs of all stakeholders employees as well shareholders, also suppliers and the community

 

The conceptual focus on such things as the desirability of strategic fit distracts from the need to develop HR strategies that work.

 

The focus is more on the practicality of people strategies what needs to be done to achieve effective implementation.

 

 

The five strategic pillars are shown in Figure 6.1.

 

Figure 6.1 A model of strategic people management.

Diagram  Description automatically generated

 

 

Figure 6.1 details

The people management strategy includes the following:

 

· People management strategy:

· Priorities

· Strategic workforce plan, includes umbers, skills and competencies

· Work plan for HR function

· Annual HR operating plan slash budget

 

Pillars

· Business strategy; includes key planks of business model and strategie business capabilities and priorities

· Key employment issues; Includes labour market, legislation, and soelo/politjeal pressures

· Employer purpose, values and culture

· Long(er) term business plan

· Shorter term slash operational business plans and budgets

Policies

· HR and people management practice

· HR process and services

 

Underpinning capabilities

· Senior leaders and HR work together on strategic people issues

· Professional and business capabilities of HR

· People management and capability in the line

· HR metrics and information systems.

 

Conclusion

The concept of strategic people management is built on the ideas contained

in the concept of strategic HM. But it provides a broader view of the ways in which employees should be treated. The differences between these approaches were outlined in Table 6.1. The main precepts of strategic people management are the needs for strategic fit, a multi-stakeholder approach and, as Walton (1974) proposed some time ago (although just as relevant today), the development of human capacities, growth and security, social integration,rights and representation, the social relevance of work, a safe and healthy working environment, work-life balance and adequate and fair rewards. But a fundamental characteristic of strategic people management is that it is about adopting a pragmatic approach to both the development and implementation of people strategies.

 

 

 

 

image1.png


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Whichever your reason is, it is valid! You can get professional academic help from our service at affordable rates. We have a team of professional academic writers who can handle all your assignments.

Why Choose Our Academic Writing Service?

  • Plagiarism free papers
  • Timely delivery
  • Any deadline
  • Skilled, Experienced Native English Writers
  • Subject-relevant academic writer
  • Adherence to paper instructions
  • Ability to tackle bulk assignments
  • Reasonable prices
  • 24/7 Customer Support
  • Get superb grades consistently
 

Online Academic Help With Different Subjects

Literature

Students barely have time to read. We got you! Have your literature essay or book review written without having the hassle of reading the book. You can get your literature paper custom-written for you by our literature specialists.

Finance

Do you struggle with finance? No need to torture yourself if finance is not your cup of tea. You can order your finance paper from our academic writing service and get 100% original work from competent finance experts.

Computer science

Computer science is a tough subject. Fortunately, our computer science experts are up to the match. No need to stress and have sleepless nights. Our academic writers will tackle all your computer science assignments and deliver them on time. Let us handle all your python, java, ruby, JavaScript, php , C+ assignments!

Psychology

While psychology may be an interesting subject, you may lack sufficient time to handle your assignments. Don’t despair; by using our academic writing service, you can be assured of perfect grades. Moreover, your grades will be consistent.

Engineering

Engineering is quite a demanding subject. Students face a lot of pressure and barely have enough time to do what they love to do. Our academic writing service got you covered! Our engineering specialists follow the paper instructions and ensure timely delivery of the paper.

Nursing

In the nursing course, you may have difficulties with literature reviews, annotated bibliographies, critical essays, and other assignments. Our nursing assignment writers will offer you professional nursing paper help at low prices.

Sociology

Truth be told, sociology papers can be quite exhausting. Our academic writing service relieves you of fatigue, pressure, and stress. You can relax and have peace of mind as our academic writers handle your sociology assignment.

Business

We take pride in having some of the best business writers in the industry. Our business writers have a lot of experience in the field. They are reliable, and you can be assured of a high-grade paper. They are able to handle business papers of any subject, length, deadline, and difficulty!

Statistics

We boast of having some of the most experienced statistics experts in the industry. Our statistics experts have diverse skills, expertise, and knowledge to handle any kind of assignment. They have access to all kinds of software to get your assignment done.

Law

Writing a law essay may prove to be an insurmountable obstacle, especially when you need to know the peculiarities of the legislative framework. Take advantage of our top-notch law specialists and get superb grades and 100% satisfaction.

What discipline/subjects do you deal in?

We have highlighted some of the most popular subjects we handle above. Those are just a tip of the iceberg. We deal in all academic disciplines since our writers are as diverse. They have been drawn from across all disciplines, and orders are assigned to those writers believed to be the best in the field. In a nutshell, there is no task we cannot handle; all you need to do is place your order with us. As long as your instructions are clear, just trust we shall deliver irrespective of the discipline.

Are your writers competent enough to handle my paper?

Our essay writers are graduates with bachelor's, masters, Ph.D., and doctorate degrees in various subjects. The minimum requirement to be an essay writer with our essay writing service is to have a college degree. All our academic writers have a minimum of two years of academic writing. We have a stringent recruitment process to ensure that we get only the most competent essay writers in the industry. We also ensure that the writers are handsomely compensated for their value. The majority of our writers are native English speakers. As such, the fluency of language and grammar is impeccable.

What if I don’t like the paper?

There is a very low likelihood that you won’t like the paper.

Reasons being:

  • When assigning your order, we match the paper’s discipline with the writer’s field/specialization. Since all our writers are graduates, we match the paper’s subject with the field the writer studied. For instance, if it’s a nursing paper, only a nursing graduate and writer will handle it. Furthermore, all our writers have academic writing experience and top-notch research skills.
  • We have a quality assurance that reviews the paper before it gets to you. As such, we ensure that you get a paper that meets the required standard and will most definitely make the grade.

In the event that you don’t like your paper:

  • The writer will revise the paper up to your pleasing. You have unlimited revisions. You simply need to highlight what specifically you don’t like about the paper, and the writer will make the amendments. The paper will be revised until you are satisfied. Revisions are free of charge
  • We will have a different writer write the paper from scratch.
  • Last resort, if the above does not work, we will refund your money.

Will the professor find out I didn’t write the paper myself?

Not at all. All papers are written from scratch. There is no way your tutor or instructor will realize that you did not write the paper yourself. In fact, we recommend using our assignment help services for consistent results.

What if the paper is plagiarized?

We check all papers for plagiarism before we submit them. We use powerful plagiarism checking software such as SafeAssign, LopesWrite, and Turnitin. We also upload the plagiarism report so that you can review it. We understand that plagiarism is academic suicide. We would not take the risk of submitting plagiarized work and jeopardize your academic journey. Furthermore, we do not sell or use prewritten papers, and each paper is written from scratch.

When will I get my paper?

You determine when you get the paper by setting the deadline when placing the order. All papers are delivered within the deadline. We are well aware that we operate in a time-sensitive industry. As such, we have laid out strategies to ensure that the client receives the paper on time and they never miss the deadline. We understand that papers that are submitted late have some points deducted. We do not want you to miss any points due to late submission. We work on beating deadlines by huge margins in order to ensure that you have ample time to review the paper before you submit it.

Will anyone find out that I used your services?

We have a privacy and confidentiality policy that guides our work. We NEVER share any customer information with third parties. Noone will ever know that you used our assignment help services. It’s only between you and us. We are bound by our policies to protect the customer’s identity and information. All your information, such as your names, phone number, email, order information, and so on, are protected. We have robust security systems that ensure that your data is protected. Hacking our systems is close to impossible, and it has never happened.

How our Assignment  Help Service Works

1.      Place an order

You fill all the paper instructions in the order form. Make sure you include all the helpful materials so that our academic writers can deliver the perfect paper. It will also help to eliminate unnecessary revisions.

2.      Pay for the order

Proceed to pay for the paper so that it can be assigned to one of our expert academic writers. The paper subject is matched with the writer’s area of specialization.

3.      Track the progress

You communicate with the writer and know about the progress of the paper. The client can ask the writer for drafts of the paper. The client can upload extra material and include additional instructions from the lecturer. Receive a paper.

4.      Download the paper

The paper is sent to your email and uploaded to your personal account. You also get a plagiarism report attached to your paper.

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Published